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    汽車維修保養質量保證要注意什么?

    來源:http://www.philiprobert.com發布時間:2022-02-10 17:08:19

    所謂汽車維修保養質量保證指為使車主確信維修保養竣工出廠汽車能夠滿足汽車維修保養質量要求所必需的有計劃有系統的活動。
    The so-called automobile maintenance quality assurance refers to the planned and systematic activities necessary to ensure that the vehicle owner can meet the quality requirements of automobile maintenance.
    ①質量擔保(外部質量保證
    ① Quality assurance (external quality assurance)
    汽車維修保養企業在汽車維修保養質量方面對托修方的一種質量許諾(擔保),并具有充足而確鑿的汽車維修保養質量證據。如與托修方簽訂汽車維修保養合同、汽車維修保養竣工出廠實行出廠合格證制度、汽車維修保養企業必須執行汽車出廠質量保證期制度等。
    An automobile maintenance enterprise is a quality promise (guarantee) to the entrusted repairer in terms of automobile maintenance quality, and has sufficient and conclusive evidence of automobile maintenance quality. Such as signing the automobile maintenance contract with the entrusted repair party, implementing the factory certificate system after the completion of automobile maintenance, and the automobile maintenance enterprise must implement the automobile factory quality assurance period system.
    ②汽車維修保養質量保證工作(內部質量保證
    ② Automobile maintenance quality assurance (internal quality assurance)
    為了保證汽車維修保養質量,我公司將加強從待維修保養汽車進廠、維修保養過程、修竣質量總檢驗到出廠前送檢(送汽車維修保養質量監督檢驗站上線檢測)全過程的質量管理活動。如質量教育工作、質量信息工作、標準化工作、計量工作以及強化汽車維修保養質量檢驗(汽車進廠、維修保養過程及竣工出廠檢驗)制度,建立汽車維修保養技術檔案等。
    In order to ensure the quality of vehicle maintenance, our company will strengthen the quality management activities in the whole process from the arrival of vehicles to be repaired and maintained, the maintenance process, the general inspection of repair quality to the inspection before delivery (sent to the vehicle maintenance quality supervision and inspection station for online inspection). Such as quality education, quality information, standardization and measurement, strengthening the system of automobile maintenance quality inspection (automobile entry, maintenance process and completion and delivery inspection), and establishing automobile maintenance technical archives.
    質量保證與前面所講的質量控制是兩個完全不同的概念。但是,質量保證與質量控制的某些活動是相互關聯的。質量控制是質量保證的重要內容,只有在生產技術活動中,嚴格質量控制,使汽車維修保養服務及竣工質量要求全面滿足了托修方的要求,質量保證才能提供足夠的信任。

    濟南奧迪汽車專修
    Quality assurance and quality control mentioned above are two completely different concepts. However, some activities of quality assurance and quality control are interrelated. Quality control is an important part of quality assurance. Quality assurance can provide enough trust only when strict quality control is carried out in production and technical activities to make the vehicle maintenance service and completion quality requirements fully meet the requirements of the entrusted repairer.
    汽車維修保養質量保證措施
    Quality assurance measures for automobile maintenance
    配件采購是企業進行生產、服務活動的基礎,供貨的及時性、準確性和經濟性直接影響到企業的經營業績。而采購管理則是維持企業正常運轉的一項重要管理內容。配件采購管理還包括檢測所進零配件、維修保養工具、車身附件等物品。
    Parts procurement is the basis for enterprises to carry out production and service activities. The timeliness, accuracy and economy of supply directly affect the business performance of enterprises. Procurement management is an important management content to maintain the normal operation of enterprises. Spare parts procurement management also includes the inspection of incoming spare parts, maintenance tools, body accessories and other items.
    (1)我公司嚴格篩選配件供應商,與并配件供應商簽訂供貨合同,確保配件質量。
    (1) Our company strictly selects parts suppliers and signs supply contracts with parts suppliers to ensure the quality of parts.
    (2)檢查購進配件的外包裝、內包裝有無破損,是否符合配件特性要求,能否保證配件質量和數量,并對照相關質量檢查購進配件有無質量缺陷,是否符合產品質量要求。
    (2) Check whether the outer and inner packaging of the purchased parts are damaged, whether they meet the requirements of the characteristics of the parts, whether the quality and quantity of the parts can be guaranteed, and check whether the purchased parts have quality defects and meet the product quality requirements according to the relevant quality.
    (3)購進配件應具有規范的產品名稱、商標、生產廠名、廠址、合格證明、規格型號、生產許可證、出廠日期和質保期限等。配件的相關特征應與其所附的相關證件相符。
    (3) The purchased accessories shall have standardized product name, trademark, manufacturer's name, address, certificate of conformity, specification and model, production license, ex factory date and warranty period, etc. The relevant characteristics of the accessories shall be consistent with the relevant certificates attached.
    (4)實行強制性認證的產品應有強制性認證標識或者證書。
    (4) Products subject to compulsory certification shall have compulsory certification marks or certificates.
    (5)建立完善的采購登記臺帳,如實記錄配件的進貨日期、供應商名稱、產品名稱、品牌、規格型號、適用車型、生產許可證和質保期限等內容以及各項流程,妥善保存各類原始憑證。
    (5) Establish a complete purchase registration account, truthfully record the purchase date, supplier name, product name, brand, specification and model, applicable model, production license, warranty period and other contents of accessories, as well as various processes, and properly keep all kinds of original certificates.

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